IT Assistant (Retail) Job at Black Pearl Consult

Job Description

We have been assigned a role from one of our clients, who is a luxury furniture company is looking for an IT Assistant – Retail to be based in Dubai, UAE. You should be able to install, configure, and maintain servers, computers, networks, systems for the company. You will be responsible for ensuring the company’s computer network is functioning properly and up to date.

Other responsibilities will include but are not limited to:

– Responsible for the installation, operation, and maintenance of servers, computer systems, and other technologies, such as communication systems.
– Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer and network users.
– Work at the help desk, answering calls and e-mails regarding the computer network or communication systems.
– Write reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure and Internet security.
– Required to keep detailed records of their network’s configurations, peripheral specifications, problems, and solutions. These records help their company address issues more quickly in the future.
– Work in coordination with merchandising team in uploading discounts/schemes and pictures on online platforms.
– Work with Retail & E-Com Team for Store and Online Site support.
– Work With CCTV camera, NVR/DVR related issues.
– Manage all Etisalat Accounts.
– Monitoring server backup daily.

Job Requirements


To be considered for this job, you need to meet the following criteria:

– Proven working experience of 3 – 4 years in IT support
– Strong knowledge in servers, computer network systems, CCTV, and NVR/DVR
– Work experience in Retail and Ecommerce is desirable
– Strong communication and presentation skills
– Bachelor’s degree in IT, Computer Science, or a similar degree
– Proficiency in English; Arabic is desirable

To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts – LinkedIn / Facebook / Twitter / Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website – www.blackpearlconsult.com.

About Company

Company: Black Pearl Consult
Company Location:  Dubai, UAE

About Black Pearl Consult

Black Pearl is a progressive, dynamic and well structured HR solution provider
that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.